Tech Thursday: iRepair - Solution to all your tech problems
There are not many exclusive iPod and iPhone service centers in Bangalore. And Apple service centers will burn a big hole in your pocket. Is there any solution at all? Well, now there is, Harsha P.J and Ajay Hegde have set up iRepair.
Life without gadgets is simply miserable! We cannot think of a day without electronic devices. Apple iPods and iPhones have become an integral part of our lives. But what would you do if your precious little gadget broke down or got damaged? If you scout the net, you will hardly find any iPod repair service centers. Also if you require iPod repair services other than battery replacement, you have to shell out almost half of the cost of a brand new iPod.
As a solution to this commonly faced dilemma Harsha P.J an MBA student from Bharatiya Vidya Bhavan and his friend Ajay Hegde, a doctor from KIMS set up iRepair - an iPod Repair Company which was started in September 2008 with the sole intention of helping people fix their broken iPods at a very reasonable price.
“My iPod broke down one day and Ajay, suggested we open the iPod and check if we could repair it ourselves. Our trip to the nearby Apple store made us realize that their solution was going to burn a big hole in our pockets.
This later turned out to be our first encounter with iPod Repair. Following this success, we decided to search on the internet to see if there were any private service providers for iPod repairs in India. The search showed us that there was nobody to do this job at a good price anywhere in India. We decided to use this opportunity and started iRepair,” Says Harsha ecstatically.
iRepair provides all kinds of Hardware and Software solutions for all models of the iPod and iPhone. They replace everything from damaged LCDs and Batteries to Casings and Motherboards. “We specialize in fixing iPods and iPhones which have all sorts of physical damages and water damage issues, something even Apple authorized service centers do not provide anywhere in the world. We also provide simple software solutions like Firmware updates and unlocking iPhones for usage in India too,” explains Ajay.
Their main interface with customers is through their full fledged website www.irepair.in. Through a very efficient and organized problem ticket system, customers get to interact with them on a one on one basis. “Our clients are an extremely satisfied group and a major reason for their satisfaction is because of the fact that we also offer our customers a 6 months replacement guarantee for all spares of iPods or iPhones replaced by us,” Says Harsha.
Currently it’s just Harsha and Ajay running the entire show at iRepair. They also have a specialist technician who assists them in complex problems related to iPhone repairs. Says, Ajay “When we started off two years ago, we had no clue, we’d grow this big. Our initial investment was negligible but today iRepair has grown in leaps and bounds,”
As for their future plans, they see iRepair becoming synonymous with iPods and iPhones in the years to come. “We are confident that in 5 years we will be among the best service providers for such repairs all over the world,” adds Harsha.
2nd Cross Rd, Vijaynagar
Bangalore, Karnataka 560040