Shobhit Bhatnagar

Shobhit Bhatnagar

Manager Advanced Services at Cisco
Bengaluru Area, India | Information Technology and Services

Basic Information

Name:
Shobhit Bhatnagar
Description:

Extensive expertise in Managed Services, Tech. Support, Service Desk, Operations Management, Program / Project Management in the IT Outsourcing and ITES sectors.

Essayed the chief role in the successful implementation of International IT Service Desk & Network Command Center in India; have managed large teams in excess of 750 personnel, generating over $40M revenues.

Positions:

Manager Advanced Services,In this role I am responsible for High-Touch Operations Management Service.

Currently leading a team Operation Managers who are responsible for delivering personalized support and help to improve the operational proficiency, productivity, and efficiency of Cisco teams & network.

The team works with large Service Provider and Enterprise customers with complex Cisco networks infrastructures that are critical to customer-facing and business operations.

The team is engaged in proactive monitoring of cases, and create corrective action plans to resolve customer issues increasing Clients confidence on Cisco’s support.,Cisco

Specialities:

Managed Services, Service Desk, Product Support, Service Delivery,Program / Project Management, Transition Management, Operations Management

Online Information

Linkedin Profile:
http://www.linkedin.com/in/shobhitbhatnagar

0 CommentsBe the first to Post a comment

Post your Comment

Already a mybangalore.com member Sign In..

Advertisement
Powered By Blackmonk